Contact Us

We're here to help you get the most out of Peakblox. Reach out with questions, feedback, or support requests.

Get in Touch

General Support

For questions about your account, features, or technical issues.

support@peakblox.ai

Privacy & Data

For privacy concerns, data requests, or GDPR/CCPA inquiries.

privacy@peakblox.ai

Legal & Business

For legal matters, partnerships, or business inquiries.

legal@peakblox.ai

Response Times

General Support:Within 24 hours
Technical Issues:Within 4-8 hours
Privacy Requests:Within 30 days
Critical Bugs:Within 2 hours

Send us a Message

Need Help Right Away?

Documentation: Check our help center for common questions and step-by-step guides.
Status Page: Visit our status page to see current service health and any ongoing issues.
Community: Join our user community to connect with other Peakblox users and share tips.

Frequently Asked Questions

How do I reset my password?

Password resets are handled through your authentication provider (Google, GitHub, etc.). Click "Sign In" and use the "Forgot Password" option.

Can I export my data?

Yes! Go to Settings → Data & Privacy and click "Export Data" to download all your information in JSON format.

How does the AI coaching work?

Our AI analyzes your productivity patterns, goals, and preferences to provide personalized recommendations. All suggestions can be customized or ignored.

Is my data secure?

Yes, we use industry-standard encryption and security measures. See our Privacy Policy for detailed information.

Can I cancel my subscription anytime?

Absolutely! You can cancel your subscription anytime from Settings → Billing. You'll retain access until the end of your billing period.

Do you offer refunds?

We evaluate refund requests on a case-by-case basis. Contact support within 30 days of purchase to discuss your situation.

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